PRIVACY NOTICES
This Privacy Policy applies to the following entities:
Brewster Inc., doing business as The Banff Jasper Collection and Flyover Canada;
Glacier Park, Inc., doing business as The Glacier Park Collection;
CATC Alaska Tourism Corporation doing business as The Alaska Collection;
FlyOver Iceland ehf and Esja Attractions ehf;
FlyOver Las Vegas LLC;
Pursuit Investment Holdings, Inc.;
Pursuit Collection, Inc.;
FlyOver Attractions, Inc.; and
Atlantic L ehf doing business as Sky Lagoon
Pursuit operates in several countries. Please note that we may collect, store and process your personal information in Canada, the United States, or another country other than the country you live in. This Privacy Policy together with our Terms and Conditions establishes our principles for the collection, use, sharing and safeguarding of information that apply to Pursuit globally. Additionally, each country or state in which we operate or do business may have specific requirements concerning personal information we receive or collect. Pursuit is committed to complying with all privacy laws as they apply to our operations.
Canada Privacy Notice:
We comply with applicable Canadian data protection laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act (PIPA), and other substantially similar Canadian federal and provincial laws regulating the collection, use and disclosure of personal information. We will not collect, use or share your personal information for any purpose other than as permitted by this Privacy Policy except with your consent. We will respond to your request to access personal information as promptly as possible.
Personal Information |
Source of Personal Information |
Why we Collect Personal Information? |
To Whom We May Disclose Personal Information? |
Identifiers such as: Name, title, address, email address, telephone number, date of birth or age, and IP address
See Personal Information We Collect
|
Information provided by the consumer and in some cases provided by third parties such as travel agents, travel wholesalers, or tour operators
See Personal Information We Collect
|
Communicate with you, process orders, fulfill requests
See Why We Ask For Your Information
|
Our internal affiliates and third parties such as hotels or tour companies
See Sharing Your Information
|
Customer records such as signatures or credit card numbers
See Personal Information We Collect
|
Information provided by consumer
See Personal Information We Collect
|
Ensure approval of orders, charges, and process payments
See Why We Ask For Your Information
|
Credit card processors or banks
See Sharing Your Information
|
Commercial information such as products and services ordered, preferences and special requests including room request and dietary needs
See Personal Information We Collect
|
Information provided by consumer, included on order forms, or ordered on websites or provided by third parties such as travel agents, travel wholesalers, or tour operators
See Personal Information We Collect
|
Provide products and services, recommend additional products and services, complete sales and invoicing
See Why We Ask For Your Information
|
Our internal affiliates and third parties such as hotels or tour companies
See Sharing Your Information
|
Internet or other electronic network activity, including browsing or search history
See Personal Information We Collect
|
Information collected from consumer’s use of our website
See Personal Information We Collect
|
Provide better customer service, offer products and services, and communicate upcoming events. Optimize the use or our website
See Why We Ask For Your Information
|
Our internal affiliates
See Sharing Your Information
|
Geolocation data such as location while using our website
See Personal Information We Collect
|
Information collected from consumer’s use of our website.
See Personal Information We Collect
|
Provide better customer service, offer products and services, and communicate upcoming events. Optimize the use or our website
See Why We Ask For Your Information
|
NA |
Sensory information such as recorded calls
See Personal Information We Collect
|
Information collected from consumer if they call customer service
See Personal Information We Collect
|
Provide better customer service
See Why We Ask For Your Information
|
NA |
Your name, email address or any other personal information you may have shared, or choose to share with us in the future, will never be sold, traded, rented, given away or used for any other purpose than to provide you with the information or services you have requested or as required by applicable law. At all times, it is your choice whether or not you provide us with your personal information, and if you do not notify us of your objection to our use of your information as described within this Privacy Policy, we will consider you to have consented to such continued use.
The purpose of this Privacy Policy is to identify the personal information we collect, describe how you can review and make changes to that personal information, describe how you can learn about changes to the Privacy Policy, and provide you with a mechanism to opt-out of certain marketing activities. If you wish to opt out of receiving solicitations from us, make a request to have your personal information modified or removed from our systems, or do not want us to share your personal information with partners for marketing purposes, you can record your preferences by emailing us at [email protected], calling 1-800-413-4113, or writing to:
Chief Compliance Officer
Viad Corp
1850 N. Central Avenue, Suite 1900
Phoenix, Arizona 85004-4565
European Union Privacy Notices (GDPR)
The General Data Privacy Regulation (GDPR) and data protection legislation of Switzerland provides data subjects with certain rights with respect to personal data. These rights include, among others, rights to request from Pursuit access to and rectification or erasure of personal data, right to restrict processing, right to object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.
The “data controller” for personal data received or collected by a Pursuit division is the corresponding Pursuit legal entity identified at the top of the section titled “PRIVACY NOTICES” above.
- We rely on legitimate interests as our lawful basis for processing except for processing that is required to provide an individual with Services purchased from us. These interests include, without limitation, making your visits with us as satisfying as possible, improving our properties and service, and understanding your travel and other related interests so that we can personalize an ongoing relationship with you. We reserve the right to process your information for all of the purposes set forth in this Privacy Policy, or for which you otherwise consent. You have the right to object to any processing of your personal data. You may make such a request by contacting Pursuit as provided in the section titled “CONTACT PURSUIT” below.
- Canada ensures an adequate level of data protection within the meaning of the GDPR.
- Data transfers to Pursuit’s divisions and affiliates in the United States will be in compliance with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as applicable. Please read below for further information on our compliance with Privacy Shield.
Privacy Shield For Data Subjects From European Union Member Countries and Switzerland
Viad Corp’s Pursuit brand entities covered by this Privacy Policy located in the United States (namely, Glacier Park, Inc. and CATC Alaska Tourism Corporation) comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries (and Iceland, Liechtenstein, and Norway), the United Kingdom, and Switzerland transferred to the United States pursuant to Privacy Shield. We have certified that we adhere to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, we are subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.
We will use our reasonable best efforts to maintain the security of your personal information, provide opt-in/opt-out notices as required by law where personal information is collected, use data in a manner consistent with its original purpose for collection, and offer mechanisms for you to assist in ensuring your personal information is accurate and reliable. In the event that we transfer your personal information or any other data regulated by Privacy Shield to a third party, we could be liable for any damages resulting from violations of applicable law arising from such onward transfer, provided that we were responsible for the event giving rise to such damage.
We may be required, and therefore reserve the right, to share your personal information in response to lawful information requests from governmental authorities or as otherwise required by law, including to meet national security or law enforcement requirements.
In instances where we share personal information to a third party, or if that information is to be used for a purpose different than the purpose for which it was originally collected, you may opt-out of such onward transfer of your personal information by notifying us of your decision by emailing or writing to us as provided in the section titled “CONTACT PURSUIT” below.
You have the right to access, correct, or delete your personal information, and you may also limit our use or disclosure of your personal information, provided that you send us notice of any such request in an email to [email protected]@Viad.com or by mail to: Viad Corp., Attn: Chief Compliance Officer, 1850 N. Central Avenue, Suite 1900, Phoenix, Arizona 85004-4565.
In compliance with the Privacy Shield Principles, we commit to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union (and Iceland, Liechtenstein and Norway), United Kingdom and Switzerland individuals with Privacy Shield inquiries or complaints should first contact our Chief Compliance Officer at our parent company, Viad Corp, via email at [email protected], or by writing a letter to us at: Viad Corp, Attn: Chief Compliance Officer, 1850 N. Central Avenue, Suite 1900, Phoenix, Arizona 85004-4565.
We have further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit the BBB EU PRIVACY SHIELD website at www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. This service is provided to you free of charge.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction
California Privacy Notice
California Civil Code Section 1798.83 permits our visitors who are California residents to request and obtain from us, free of charge once per year, certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To fulfill the intent of the California law requiring websites to conspicuously post their privacy policies, we have included the following summary.
The purpose of this Privacy Policy is to identify the personal information we collect, describe how you can review and make changes to that personal information, describe how you can learn about changes to the Privacy Policy, and provide you with a mechanism to opt-out of certain marketing activities. If you wish to opt out of receiving solicitations from us, make a request to have your personal information modified or removed from our systems, or do not want us to share your personal information with partners for marketing purposes, you can record your preferences by contacting Pursuit as provided in the section titled “CONTACT PURSUIT” below.